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Common questions
Answers to things merchants ask most.
Is Kedaiflow free?
Yes. Free forever — 50 orders/month, including the Photo Magic onboarding, your shop link, customer payments (DuitNow QR / FPX / cards via your own Billplz, 0% commission), reply drafts, and Daily Summary. Pro (RM 49/mo) unlocks unlimited orders and the full AI companion. Business (RM 99/mo) adds silent LHDN MyInvois compliance.
Do I need to install an app?
No. Kedaiflow runs in your mobile browser and works great as a PWA when you add it to your home screen. No download, no App Store review, no install friction.
Is my data secure?
Yes. Encrypted servers, per-user data isolation, regular backups. We never sell or share your data. PDPA 2024-compliant.
How do I delete my account?
One tap in Settings. Or email hello@kedaiflow.com — your data will be removed permanently within 5 business days. No exit survey, no friction.